{"id":646,"date":"2025-01-31T18:59:26","date_gmt":"2025-01-31T18:59:26","guid":{"rendered":"https:\/\/igy-apps.com\/ar_kids_kit\/main\/?p=646"},"modified":"2025-01-31T19:08:51","modified_gmt":"2025-01-31T19:08:51","slug":"nous-contacter-ressources-supplementaires","status":"publish","type":"post","link":"https:\/\/igy-apps.com\/ar_kids_kit\/main\/fr\/nous-contacter-ressources-supplementaires\/","title":{"rendered":"Nous Contacter \u2013 Ressources Suppl\u00e9mentaires"},"content":{"rendered":"\n<ol class=\"wp-block-list\">\n<li><strong>Comment contacter le support<\/strong><\/li>\n\n\n\n<li><strong>Communaut\u00e9s d\u2019utilisateurs &amp; forums<\/strong><\/li>\n\n\n\n<li><strong>Ressources d\u2019apprentissage suppl\u00e9mentaires<\/strong><\/li>\n\n\n\n<li><strong>Mises \u00e0 jour futures &amp; feuille de route<\/strong><\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">1. Comment contacter le support<\/h3>\n\n\n\n<p><strong>a. Email<\/strong> <strong>&#8211; WhatsApp<\/strong><br>Si vous rencontrez un probl\u00e8me technique, une question de facturation ou toute autre demande :<\/p>\n\n\n\n<!-- WhatsApp Button -->\r\n<a href=\"https:\/\/wa.me\/201142127621\" target=\"_blank\" style=\"\r\n    display: inline-block;\r\n    background-color: #25D366;\r\n    color: white;\r\n    padding: 15px 25px;\r\n    border-radius: 50px;\r\n    text-decoration: none;\r\n    font-size: 16px;\r\n    font-weight: bold;\r\n\">\r\n    <img decoding=\"async\" src=\"https:\/\/upload.wikimedia.org\/wikipedia\/commons\/6\/6b\/WhatsApp.svg\" alt=\"WhatsApp\" style=\"width:20px; vertical-align: middle; margin-right:10px;\">\r\n    Chat with Us\r\n<\/a>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email du support :<\/strong> <a href=\"mailto:sales.igy@gmail.com\">sales.igy@gmail.com<\/a><\/li>\n<\/ul>\n\n\n\n<p>Lorsque vous nous contactez, veuillez inclure :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Version de l\u2019application :<\/strong> Quelle version de AR Kid\u2019s Kit vous utilisez (visible dans les r\u00e9glages de l\u2019app ou sur la page du store).<\/li>\n\n\n\n<li><strong>D\u00e9tails de l\u2019appareil :<\/strong> Mod\u00e8le, version du syst\u00e8me d\u2019exploitation et \u00e9ventuelles captures d\u2019\u00e9cran pertinentes.<\/li>\n\n\n\n<li><strong>Description du probl\u00e8me :<\/strong> Expliquez clairement la situation, les \u00e9tapes d\u00e9j\u00e0 suivies et tout message d\u2019erreur \u00e9ventuel.<\/li>\n<\/ol>\n\n\n\n<p><strong>b. D\u00e9lai de r\u00e9ponse<\/strong><br>Nous r\u00e9pondons g\u00e9n\u00e9ralement sous 24 \u00e0 48 heures (du dimanche au jeudi). Pour toute demande urgente, indiquez \u201cURGENT\u201d dans l\u2019objet de votre email.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. Communaut\u00e9s d\u2019utilisateurs &amp; forums<\/h3>\n\n\n\n<p>Nous n\u2019h\u00e9bergeons pas de forum officiel pour le moment, mais vous pouvez trouver des discussions sur AR Kid\u2019s Kit dans :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Groupes de parents :<\/strong> Sur Facebook ou Reddit, consacr\u00e9s aux apps \u00e9ducatives pour enfants.<\/li>\n\n\n\n<li><strong>Communaut\u00e9s AR\/VR :<\/strong> Forums techniques o\u00f9 les passionn\u00e9s de r\u00e9alit\u00e9 augment\u00e9e partagent leurs astuces et exp\u00e9riences.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. Ressources d\u2019apprentissage suppl\u00e9mentaires<\/h3>\n\n\n\n<p><strong>a. Cartes \u00e9ducatives en ligne &amp; ressources imprimables<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>PDF de cartes :<\/strong> \u00c0 t\u00e9l\u00e9charger depuis la section d\u2019Aide dans l\u2019app et \u00e0 imprimer chez vous.<\/li>\n\n\n\n<li><strong>Activit\u00e9s bonus :<\/strong> Consultez la zone Parent Gate pour des feuilles d\u2019exercices, des coloriages et des pratiques suppl\u00e9mentaires.<\/li>\n<\/ul>\n\n\n\n<p><strong>b. Vid\u00e9os tutoriels<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tutoriels dans l\u2019app :<\/strong> Accessibles via l\u2019ic\u00f4ne \u201cAide\u201d.<\/li>\n\n\n\n<li><strong>Cha\u00eene YouTube :<\/strong> Certains utilisateurs cr\u00e9ent des vid\u00e9os explicatives montrant les fonctionnalit\u00e9s de AR Kid\u2019s Kit. <a href=\"https:\/\/www.youtube.com\/channel\/UCW3TfvbGUtmQorJUnrsVuVQ\" data-type=\"link\" data-id=\"https:\/\/www.youtube.com\/channel\/UCW3TfvbGUtmQorJUnrsVuVQ\">Visitez notre cha\u00eene<\/a>.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. Mises \u00e0 jour futures &amp; feuille de route<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fonctionnalit\u00e9s pr\u00e9vues :<\/strong> Nous ajoutons r\u00e9guli\u00e8rement de nouvelles sections AR\/VR, mettons \u00e0 jour les mod\u00e8les existants et am\u00e9liorons l\u2019interface utilisateur.<\/li>\n\n\n\n<li><strong>Vos retours sont les bienvenus :<\/strong> Envoyez-nous vos suggestions ou demandes de fonctionnalit\u00e9s par email. Nous aimons entendre vos id\u00e9es !<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">Conclusion<\/h3>\n\n\n\n<p>Nous vous remercions d\u2019avoir choisi AR Kid\u2019s Kit pour accompagner votre enfant dans son apprentissage. Pour toute question ou assistance suppl\u00e9mentaire, n\u2019h\u00e9sitez pas \u00e0 nous contacter. Notre \u00e9quipe est toujours pr\u00eate \u00e0 vous aider \u00e0 profiter pleinement de l\u2019exp\u00e9rience \u00e9ducative AR\/VR !<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Comment contacter le support a. Email &#8211; WhatsAppSi vous rencontrez un probl\u00e8me technique, une question de facturation ou toute [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":144,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[34],"tags":[],"class_list":["post-646","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-aide"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nous Contacter \u2013 Ressources Suppl\u00e9mentaires - AR Kid&#039;s Kit<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/igy-apps.com\/ar_kids_kit\/main\/fr\/nous-contacter-ressources-supplementaires\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nous Contacter \u2013 Ressources Suppl\u00e9mentaires - AR Kid&#039;s Kit\" \/>\n<meta property=\"og:description\" content=\"1. 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